rush services
To ensure timely processing, all e-rush orders must be received by 1:00 PM PST (4:00 PM EST) to ship the next business day for e24, or within two business days for e48.
orders received after this cutoff will be processed the following business day.
Please submit your purchase order and artwork in a single email, with the PO number in the subject line, specifying the desired rush service.
- Ships next business day (1-day turnaround)
- One color/run screenprint (up to 3000 pieces) or 1-sided 2"x2" LaserX (up to 72 pieces)
- Artwork must be properly formatted and sized, with all text outlined, as no proof will be provided
- Purchase order and artwork must reference e24 and be emailed to e24@etsexpress.com
- Please include a contact name, email, and phone number for after-hours questions and issues.
- See additional service notes below
- Download sample PO
- Download e-rush checklist
- Ships in 2 business days (2-day turnaround)
- Two color/runs screenprint (up to 3000 pieces) or 1-sided 2"x2" LaserX (up to 144 pieces)
- Artwork must be properly formatted and sized, with all text outlined, as no proof will be provided
- Purchase order and artwork must reference e48 and be emailed to e48@etsexpress.com
- Please include a contact name, email, and phone number for after-hours questions and issues.
- See additional service notes below
- Download sample PO
- Download e-rush checklist
FOR OTHER RUSH SERVICES WITH PROOF APPROVAL SEE OPTIONS BELOW:
- same day turnaround
after proof approval - one color/run only
- artwork must be formatted and
sized appropriately with
text outlined - PO and art must reference
same day rush - $2.50(g) / item
contact factory for availability
- one day turnaround
after proof approval - one color/run only
- artwork must be formatted and
sized appropriately with
text outlined - PO and art must reference
24 hour rush - $1.25(g) / item
contact factory for availability
- two day turnaround
after proof approval - artwork must be formatted and
sized appropriately with
text outlined - PO and art must reference
48 hour rush - $0.75(g) / item
contact factory for availability
- three day turnaround
after proof approval - artwork must be formatted and
sized appropriately with
text outlined - PO and art must reference
3 day rush to receive this service - $0.60(g) / item
contact factory for availability
- five day turnaround
after proof approval - one to two color/runs only
- artwork must be formatted and
sized appropriately with
text outlined - PO and art must reference
5 day rush to receive this service - no additional charge
contact factory for availability
e24 and e48 service notes
PO CONTENTS AND ART SUBMISSION
- Purchase order must reference either e24 or e48 and artwork must be included in the same email.
- Order must adhere to published pricing listed in our current quarterly catalog or on our website.
- Include contact name, email, and phone number for use in the event of after-hours questions and issues. If an issue arises and we are unable to reach anyone, your order may need to be resubmitted.
SHIPPING INFORMATION
- Preferred shipping method must be listed (i.e. ground, overnight, two-day, etc).
- Order must adhere to published pricing listed in our current quarterly catalog or on our website.
- When a shipper account # is provided, please also provide the company name and bill to address that the account belongs to.
- For international shipments, please provide contact name and phone number.
- Up to 5 drop ships permitted - full case quantities preferred.
ART FORMAT
- Artwork must be 1 color run in vector format with all fonts converted to outlines for e24 rush services and no more than 2 color runs for e48 rush services. File should be saved in .eps, .pdf, or .ai format.
- Art must be submitted to size and will be printed as is. Adjustments to art (including, but not limited to, size, placement, orientation, typesetting, copy, and color) are not offered with e-rush services. A proof will not be provided for approval.
- To help determine size and placement of art, imprint templates are available for all of our items and they may be submitted with your order.
IMPRINT TEMPLATE
can be found on the item's product
page under tools
can be found on the item's product
page under tools
Please note: QR codes are not eligible for our rush services unless submitted as a reorder
ADDITIONAL INFORMATION
- Client's account must be current and in good standing with ETS Express. Prepaid accounts must supply a credit card number on the PO.
- Maximum quantity is 3,000 pieces.
- One side, two side, or wrap imprints accepted. Items requiring an additional location are excluded.
ITEMS EXCLUDED FROM E-RUSH SERVICES
- h2go bali
- h2go dawn
- h2go inspire
- h2go karma
- h2go mudra
- h2go neo
- h2go rincon
- h2go sloan
- h2go zen
- elgin (excluded from e24 only)
- ember mugs, cup and tumbler
- whitney mugs
- opal
- totem
SERVICES EXCLUDED FROM E-RUSH SERVICES
- spec samples
- foil imprints
- 4 color processes [D4 and H4]
- laserX process
- special packaging
- self promos
- pre-production proofs
It is our intent to accept all qualifying orders for e-rush services; however, factors such as production capacity and inventory will affect availability.
